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We found 139 job offers Customer Service & Call Centre jobs in Myanmar

Receptionist( Chinese\English) (Code-37533)
Company: Dagon Glory Co., Ltd.

The recruitment is Trading Company located in Ahlone Townships

Job posted: 13.4.2021

Sales & Customer Service Staff (Code-38354)
Company: Dagon Glory Co., Ltd.

Trading company

Job posted: 13.4.2021

Customer Service Executive
Company: Global Technology Co., Ltd (Global Net)

Effectively manage large amounts of incoming callsMainly answer phone calls professionally and handle customer complaintsBoth technical ans nontechnical, provide appropriate solutions and alternatives within the time limits and follow up the ensure resolutionkeep phone call records exactly and timely with excel and report to relevant department daily,weekly and monthly via mail at every morning .Identify and assess customers needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methodstools.Route calls to appropriate resource and follow up customer calls when necessary and also keep records customers feedback.Customer Service Management SLA ManagementFollow communication procedures, guidelines and policiesTo do tasks given by Supervisor, Manager and others immediate duties depend on condition.

Job posted: 13.4.2021

Call Center Agent
Company: Global Technology Co., Ltd (Global Net)

Provide first level contact and convey resolutions to customer issuesMainly answer phone calls professionally and handle customer complaints both technical and nontechnicalRespond to customers general inquiries billing, sales price and plan, promotion period, internet coverage area, and also provide product and service information to customersRoute calls to appropriate resource and follow up customer calls when necessary and also keep records customers feedbackKeep phone calls records exactly and timely with Excel and report to relevant department daily, weekly and monthly via email at every morningDo tasks given by Assistant Manager and others immediate duties depend on conditionMonitor the installation customers and weekly pending installation customers report to General Manager and Senior Sales ManagerSolve the customers complaint from Facebook, ViberAt Emergency case, can able to work 247 call center on duty.

Job posted: 13.4.2021

Head of Call Center
Company: JobsInYangon.com

Flexible to work onshift assignment if required.Analysis of Customers Satisfaction vs. Dissatisfaction.Create an inspiring team environment with an open communication culture.Set clear team goals.Delegate tasks and set deadlines.Oversee daytoday operation.Monitor team performance and report on metrics.Motivate team members.Discover training needs and provide coachingAgents level Monitoring and site by site feedbackListen to team members feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentEncourage creativity and risktakingSuggest and organize team building activities Do weekly Calibration with training team for better call quality management.Conduct call listening join session for overall call handling skill improvement.Show improvement in AHT and reduction in repeat.Support contact center operation team Quality improvement opportunities.Share Monthly performance improvement report and do assessment with Managers.Publish CSO wise Quality score.Min 15 calls each CSO

Job posted: 13.4.2021

Customer Service (Logistics) (Code-39545)
Company: Dagon Glory Co., Ltd.

he recruiting company is logistics company located in Botahtaung townships. Must be able to do in the following tasksNominationRouting Order After receiving Routing order booking from Overseas Network, checkShipper details, SC no. and nominated carrier. Contact shipper and get Booking Order and check cargo readydate. Then check validity of SC no. and get sailing schedule fromcarrier. Provide Booking Advise and schedule to overseasoffice. Also provide sailing schedule to shipper.

Job posted: 13.4.2021
The recruiting company is logistics company located in Botahtaung townships.Job Description Sourcing new customers, and maintaining developing existing clients. Develop good relationship with potential customer and maintain record of customer details. Handle incoming call and inquiry email, placing and processing customer order Prepare documents for custom clearance of Import CargoExport Cargo To liaise with internal departments to resolve customers complaints Tracking Import Export Cargo location Booking Cargo Space Follow up and coordinate with local and overseas customers inoutbound business Assist Operation Dept for applying product import license or product export license if necessary for example,Garment product import license or export license Communicate with Sales Dept and Operation Dept for status inquires Handle duties as company assignedOther All staff need to find new customer new opportunity as per company business plan Well know customs regulation and road or transport condition Good at working as team and optimistic thinking Can present company services to customer or explanation once they need clarify details Monthly Report to Dept head and GM Assist Accounting Dept

Job posted: 13.4.2021
job descriptionsProviding cash services at counter. Making reports related to cash, domestic and oversearemittance transactions. Checking compliance and conducting trade financetransactions guiding customers about trade products LC,DP, DA, etc.. Performing and managing transactions related to credit loandisbursement, credit facilities, loan repayment, bankguarantee issuance, etc..

Job posted: 12.4.2021

Senior Executive (Call Center) - Mandalay
Company: Global Technology Co., Ltd (Global Net)

Good Communication skill

Job posted: 12.4.2021

Clinic Executive
Company: Global Technology Co., Ltd (Global Net)

Good Communication skill

Job posted: 12.4.2021

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