Establish and maintain relationships with third partiesvendorsCreate and maintain comprehensive project documentationMeet with clients to take detailed ordering briefs and clarify specific requirements of each projectReport to the Business Development Manager, or in hisher absence, to the Program Manager andor Managing Director. Identify new business development opportunities and clients in coordination with the Commercial Sales Director. Develop trust relationships with a portfolio of major clients Serve as the link of communication between key customers and internal teams Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into longlasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsCompany vision and missionStonestep is a Swiss based massmicro insurance services provider with operations in Myanmar, Nepal, Vietnam, and the Philippines. Our vision is to deliver innovative insurance and service products designed to address the needs of emerging consumers at an affordable price. For most people around the world, life is extremely risky: if people lose their home, theyre not checking into a hotel. If they have an accident, theres no ambulance. Stonesteps unique insurance platform can cover such risks for emerging consumers. Microinsurance as a service is a sustainable business model that can catalyze economic growth for all levels of society. CEO Brandon Mathews.What we doAt Stonestep, we target partnerships with Microfinance organizations, mobile operators, mobile money providers, FastMoving Consumer Goods, electronic retailers and other corporations to leverage their already existing distribution networks. This can reduce costs, allowing even geographically remote and economically disadvantaged customers access to risk products. Stonesteps insurance platform has integrated sales and customer experience tools, so partner businesses can add insurance products alongside their tra ditional product lineup. IT can help promote brand loyalty, as well as additional revenue.We are working on several initiatives, including smartphone insurance and repair services and Extended Warranty for household electronics.Why you should join usStonestep fosters a positive work environment where hardworking and entrepreneurial individuals can thrive.Our workplace and cultureYou must be a selfstarter, taskdriven, detail oriented, hardworker, willing to learn, challenge oneself and to problemsolve at all levels of the organization, working independently and in groups, and take on additional tasks and responsibilities when required.

Possess strong communication and interpersonal skills Must be proactive, selfmotivated and able to work independently. Strong in problem solving, analytical and organizational skills, with ability to prioritize and manage multiple tasks simultaneously.

Effective communication skill Strategy For Organization CustomersAble to work under pressure, negotiate team work

Solid customer service attitude with excellent negotiation skills Strong communication and team management skills Analytical skills with a problem solving attitude Availability to travel as needed Good communication and writing skills.

Generating strategy and development plan for merchant acquisitionDesign the partnership models for merchants and vendorsCommunicating with merchants to build a strong relationshipAnalyze the market trend and spot the market shiftCollaborating with project team members to improve customer valueTrade Marketing

Analyze and develop hypothesis for the solutionsDesign and model the prototype to test the hypothesisGenerate and Develop the MVP business plan for the prototypePivot, learn and innovate by working cycle for exponential growthContributing the team as a member and take responsibility for respective job scope

Manage and lead agency planning team comprising to agency record, planning, reporting Implement projects related to agency sales plan Developimplement the agency channel guideline in order to insure the quality of agency performance Establish effective workflow and procedure in high standards and professional service in agency planning to comply with internal audits and company guideline Supervise requirements planning for department, division, project, or organization Develop agency strategy and necessary daytoday running of the agency operations Prepare memo, requirements and update manualagency handbook Manage the budget for agency channel activities and events organization Plan sales training, refreshment training for agency salesforce Plan sales contest design for agency salesforce Plan agency sales team compensation scheme Plan recruitment and sales events of the agency channel Support and facilitate agency sales activities plan Set KPI for agency salesforce Gather competitor information and adjust to the current marketing needs Join, plan and support CSR activity as needed Monitor and evaluate of the agency sales result against the projectionIndustry Japanese Life Insurance CompanyRole Summary This position will be Direct report to Head of Corporate Planning. Provide leadership and direction to ensure the preparation, establishment, and maintenance of the organizations financial statements, financial reports, and the general ledger according to prescribed accounting and fiscal principles and practices

Lead banca planning team comprising to banca record, planning, reporting To implement projects related to banca sales plan To developimplement the banca channel guideline in order to insure the quality of banca performance Supervise requirements planning for department, division, project, or organization Coordinate the budget for banca channel activities and events organization Participate in sales training, refreshment training for banca salesforce Plan recruitment and sales events of the banca channel Support and facilitate banca sales activities plan Set KPI for banca salesforce Gather competitor information and adjust to the current marketing needsIndustry Japanese Life Insurance CompanyRole Summary This position will be Direct report to Head of Corporate Planning. Provide leadership and direction to ensure the preparation, establishment, and maintenance of the organizations financial statements, financial reports, and the general ledger according to prescribed accounting and fiscal principles and practices

Lead and coordinate endtoend underwriting and New Business process Improve quality and speed of all proposal submissions to PVA Underwriting Build underwriting and New Business support manual and reviewupdate regularly Oversee establishment and operations of panel clinicdoctors and medical service providers Liaise with relevant departments such as IT, Distribution and Finance Provide training to staff under the Employee andor from other sections as and when required Manage New Business team to ensure that turnaround time of data entry is met etc.Industry Japanese Life Insurance CompanyRole Summary This position will be Direct report to Head of Operations. Provide leadership and direction to the team and be responsible for new business and underwriting support to run operations smoothly effectively. Ensure quality turnaround time and pending ratio of new submissions and accuracy of policy kit contents.

Develop, oversee and manage all Policy Service processes and procedures Manage persistency ratio to ensure that it meets managements expectation Work closely with Customer Service team to ensure that premium collection flow is smooth and effective Ensure that all requests for Policy Service are processed within turnaround time Ensure all claims are managed in compliance with regulatory requirements and company guidelines and ensure operational efficiency in all processes and procedures Developing Claim manual and update regularly when having any changes including all request forms and letters Oversee proper management of lawsuits against department guidelinesResponsible for recruitment, selection, training, and developing Policy Service staff, etc.Industry Japanese Life Insurance CompanyRole Summary This position will be Direct report to Head of Operations and will be responsible for the management, performance, and coordination of the Policy service and Claims teams to ensure all processing claims activities occur in an accurate timely manner.